Senior Employee Communications Manager

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Senior Employee Communications Manager

About the team

The employee comms team mission is to support employee experience and engagement throughout Deliveroo by better informing, connecting, engaging and inspiring employees. As a small team we are required to partner with teams across the business - our intention is to be integrated, impactful and creative. Our team works at both a global and local level.

About the role

You'll be in charge of partnering with a number of business areas - in particular our Tech org - to find creative ways to improve visibility and engagement with our people on key topics and campaigns.

You will work with our Exec team and senior leaders in the areas you partner to support them on employee communications whether within their teams or across the company.

As a Senior Manager you will need both strong project management skills and creativity.

Your work will directly impact our 3500+ employees ensuring they have the information they need, when they need it.

You will report to the Director of Employee Communications and be based out of our London HQ offering hybrid working.

What you'll be doing

Comms partnering with specific departments (e.g. Tech - engineering, data science, enterprise tech and programme management; Care, Trust and Financial Systems, Delivery and Global Operations) to provide dedicated internal comms support both within their teams and across the company

Own the employee comms forward planning process in these areas and contribute to wider annual planning

Communicate cross-cutting programmes e.g. key company growth initiatives, use of GenAI company-wide

Work with our Director for Employee Communications on key leadership communications such as curating the company podcast and supporting the company-wide leadership council

Come up with creative and engaging ways to communicate with our people - using a mix of approaches including video, podcasts, webinars, blogs and direct communications

Requirements

Considerable experience working in a communications environment - either in-house or agency

Experience working with a variety of communications channels including management of content on channels and an understanding of channel metrics

Can adapt your style for different audiences and scenarios

Can demonstrate experience working with many partners including senior leaders

Excel in a team environment

Experience of designing and running communication campaigns using a variety of methods and channels

Committed to seeing projects through - can demonstrate examples of working on something from idea through to execution

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

A competitive and comprehensive compensation and benefits package

1

Compensation

• We aim to pay every employee competitively for the role they are performing in their respective location
• Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
• Up to 5% matched pension contributions

2 Equity

• Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success

3 Food

• Free Deliveroo Plus: free delivery and access to special offers
• Team lunches from the best local restaurants

4 Time away

• 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
• One day of paid leave per year to volunteer with a registered charity

5

• Funded single cover healthcare on our core plan, with the option to add family members at own cost
• On-site gym (HQ), discounted external gym membership
• Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
• Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
• Life assurance

6 Work Life

• Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
• Excellent kit to enable working from home and a parent-friendly working culture
• Access to free mortgage advice
• Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
• Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
• Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in-office yoga sessions