Senior Email Engineer - Perm

About the Role

The Senior Email Engineer will be responsible for leading the design, operation, and optimization of enterprise-level Microsoft Exchange systems across on-premises and cloud environments. This hands on leadership role involves managing a small but skilled team, ensuring automation, compliance, and security standards are met, while continuously enhancing the reliability and performance of email infrastructure.

The role also plays a key part in developing long term strategies, integrating with broader workplace technologies, and collaborating with cross functional teams to ensure robust and secure communication systems across the organization.

Key Responsibilities Leadership & Team Management

• Lead, mentor, and support a junior engineer, fostering collaboration and continuous learning.

Technical Ownership

• Oversee operations, maintenance, and upgrades of Microsoft Exchange Server, Exchange Online, and related email systems.
• Ensure smooth integration with collaboration and business applications.
• Define, implement, and enforce policies, standards, and best practices for email usage and compliance.
• Drive performance optimization, consolidation, and lifecycle management of email platforms.
• Implement system updates, patches, and new feature rollouts.

Security & Compliance

• Manage and maintain security controls using tools such as Microsoft Defender for Office 365 (ATP), Purview, Enterprise Vault, and Mail Flow rules.
• Conduct risk assessments and enforce compliance with internal and regulatory policies.

Continuity & Disaster Recovery

• Design and maintain disaster recovery, backup, and business continuity strategies for email services.

Collaboration & Stakeholder Engagement

• Work closely with business and IT stakeholders to ensure the email infrastructure supports organizational goals.
• Collaborate with teams across Security, Network, and Application domains to align on infrastructure strategy.

Documentation & Reporting

• Maintain technical documentation and operational runbooks.
• Monitor and report on system performance, KPIs, and service improvements.

What You'll Bring

• Deep technical expertise in Microsoft Exchange Server, Exchange Online, and PostFix email technologies.
• Strong understanding of email security, compliance, and backup tools (e.g. Purview, Enterprise Vault, Commvault, Defender for Office 365).
• Familiarity with the Microsoft Modern Workplace ecosystem (Entra, Intune, Teams, Enterprise Apps, Licensing).
• Experience with automation and DevOps tools such as Power Shell, Azure DevOps, Azure Automation, Terraform, Ansible, Service-Now, and Dell One Identity.
• Proven ability to develop and execute strategies for email system management.
• Strong risk management and problem solving skills.
• Excellent communication and leadership skills with a focus on stakeholder management.
• Relevant certifications such as Microsoft Certified: Exchange Administrator Associate or Microsoft 365 Certified: Messaging Administrator Associate are highly desirable.

What's Offered

• Competitive salary and annual performance bonus.
• Comprehensive benefits including pension, medical, dental, and life insurance.
• 25 days annual leave plus bank holidays and volunteering days.
• Flexible working options (hybrid).
• Professional growth and certification support.