Senior Driver & Fleet Operations Lead

Laundryheap in London is seeking a Senior Associate - Driver Operations & Fleet to own and grow the UK driver network. You'll manage onboarding, engagement, retention and fleet performance across the driver journey, with a focus on the London e-bike fleet.

You will work with Operations, Customer Service, Product and Finance to resolve driver questions, improve processes, and optimise vendor relationships while building scalable, data-driven solutions.