Senior Director, Quality Systems (BE/IE)

Job Details

• Job Function: Quality
• Job Sub Function: Quality Documentation
• Job Category: People Leader
• All Job Posting Locations: Geel, Antwerp, Belgium; Little Island, Cork, Ireland; Ringaskiddy, Cork, Ireland; Turnhout, Antwerp, Belgium

Job Description

Johnson & Johnson Innovative Medicine Quality & Compliance, Quality Management & Digital team is recruiting for a Senior Director, Quality Systems. This is a global leadership role reporting to the Vice President, Quality Management & Digital, Innovative Medicine Quality & Compliance. The role is responsible for shaping, operating, and continuously improving the Quality Management System technology and operational landscape that enables compliant, efficient, and modern GxP quality processes across Innovative Medicine.

Role Summary: The Senior Director, Quality Systems will provide enterprise leadership for the strategy, roadmap, operation, and sustainment of core QMS systems and enabling platforms. This leader will partner closely with Innovative Medicine Quality & Compliance, Enterprise Quality, IM Digital Quality, JJT, Global Process Owners, and regional stakeholders to ensure QMS systems support business priorities, regulatory expectations, inspection readiness, and continuous improvement.

The role will lead global QMS system strategy, business ownership, system investment planning, and operational services, including support for Transcend, QMS Operations, LMS, EDMS, and related QMS workflows. This leader will also provide strategic direction, people leadership, governance, and stakeholder engagement to advance a scalable, compliant, and digitally enabled QMS ecosystem.

Key Responsibilities

• Lead the global QMS systems strategy, investment roadmap, and governance model to support current and future Innovative Medicine Quality & Compliance priorities.
• Oversee planning, execution, sustainment, and continuous improvement of QMS system initiatives and investments.
• Serve as business owner for core QMS systems and enabling platforms, including LMS, EDMS, QMS workflows, and related operational capabilities.
• Partner with Global Process Owners, Enterprise Quality, IM Digital Quality, JJT, and regional stakeholders to ensure systems are aligned with process needs, quality architecture, and enterprise priorities.
• Provide Quality leadership and guidance for strategic system investments, ensuring compliance with applicable GxP, computerized system validation, and quality requirements.
• Develop scalable operational services and support models that enable consistent, efficient, and compliant QMS operations.
• Represent IM Quality Systems in enterprise transformation efforts, governance forums, and senior leadership discussions.
• Lead, develop, and engage a global team, fostering accountability, collaboration, inclusion, and high performance.
• Monitor internal and external trends in Quality Systems and digital capability to identify opportunities for simplification, standardization, innovation, and value creation.
• Develop dashboards, metrics, and leadership updates to provide visibility into QMS system performance, investment progress, risks, and opportunities.

Qualifications

• Bachelor's degree is required.
• Minimum of 12 years of relevant experience in Quality Systems, Quality Operations, digital quality, program management, transformation leadership, or a related regulated environment.
• Experience with Quality Management System platforms and solutions supporting GxP processes.
• Demonstrated experience shaping system roadmaps, leading system investments, and translating business needs into executable plans.
• Strong understanding of quality systems, regulatory expectations, computerized system validation, and continuous improvement principles.
• Proven ability to influence, collaborate, and drive alignment across senior leaders, global teams, and matrixed stakeholders.
• Strong strategic thinking, communication, presentation, analytical, and decision making skills.
• Experience leading teams, developing talent, and creating an inclusive, high performance team environment.
• Ability to manage multiple priorities and deliver high quality outcomes in a complex, global organization.

Preferred Qualifications

• Advanced degree such as M.S., MBA, Ph.D., Pharm.D., or equivalent is preferred.
• Experience in pharmaceuticals, healthcare, medical technology, or another highly regulated industry.
• Experience with QMS platforms such as Veeva, TrackWise, ComplianceWire, EDMS, LMS, or similar systems.
• Experience partnering with digital, technology, process ownership, and quality organizations to deliver enterprise scale transformation.
• Experience developing metrics, dashboards, and executive level updates to support decision making and governance.

Travel

This position may require up to 10% domestic and international travel based on business needs.

Benefits

• Base pay range: €152,900.00 - €264,385.00.
• Annual bonus with set target (percent of pay) depending on pay grade/location, based on previous year performance or sales commissions.
• Vacation days.
• Parental leave for a minimum of 12 weeks.
• Bereavement leave, caregiver leave, volunteer leave.
• Well being reimbursement.
• Programs for financial, physical and mental health.
• Service anniversary and recognition awards.
• Participation in multiple insurance plans; location specific dependents eligible as per plan terms.

EEO Statement

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected under federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Accommodations

Johnson & Johnson provides an inclusive interview process that meets applicant needs. If you have a disability and would like to request an accommodation, please email the Employee Health Support Center () or contact AskGS for accommodation resources.