Senior Director, Client Services & Operations

Soane Britain in the UK seeks a senior Client Services leader to head the function across Furniture & Lighting and Fabrics & Wallpaper. You will shape strategy, drive operational excellence and lead multi-site teams in London and Leicester, ensuring exceptional client experience from enquiry to delivery and aftercare.

The role partners with Client Development, Manufacturing, Logistics and Finance to build a scalable operating model and oversee systems development including SAP and high-touch