Senior Digital Design Officer - WMF2193e

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job reference REQ Date posted 05/08/2025 Application closing date 03/09/2025 Location Various Locations Salary £51,536 - £52,413 Package Blank Contractual hours 37 Basis Full time Attachments Blank

Senior Digital Design Officer - WMF2193e

Location: Penrith, Kendal orBarrow-in-Furness, including flexible working
Contract Type: Permanent

About thisopportunity

We're excited to announce a range of newopportunities across all areas of our Digital Innovation Team. Aswe embark on an ambitious journey of digital transformation,there's never been a better time to get involved

We're looking for talented individuals tohelp shape the future of our organisation.

Come be a part of a dynamic,forward-thinking team that's driving real change.

This is a key leadership role in ourDigital Innovation Team at Westmorland and Furness Council,providing senior-level expertise in digital service design. As wecontinue to transform how we deliver services to our communities,this role will be central in helping us design better, moreaccessible, and more efficient digital experiences.

As Senior Digital Service Design Officer,you'll lead the Digital Service Design function, managing a teamand overseeing the development and delivery of digital projectsthat support our Customer and Digital Programme. You'll workclosely with services across the Council to identify challenges,redesign processes, and create end-to-end solutions that put thecustomer at the centre.

From embedding agile practices to buildinga network of internal "Citizen Developers", you'll have theopportunity to shape how digital change happens - and ensure itdelivers real benefits for our residents and staff.

Who we arelooking for

We're looking for someone with significantexperience of managing digital transformation in a complexorganisation, ideally with a strong track record in user-centreddesign and service improvement. You'll be confident in leadingprojects and people, and comfortable influencing at all levels,including in political and multi-stakeholder environments.

You'll bring expertise in agile ways ofworking, process mapping, and performance analysis, alongsideexcellent communication and leadership skills. You'll be able tochallenge existing practice constructively, promote innovation,and build strong relationships across services.

If you're ready to make a real impact andhelp shape digital services that work for everyone, we'd love tohear from you.

What can weoffer you!

Working at Westmorland and Furness Councilyou will receive a variety of benefits, including a competitivepension scheme, enhanced annual leave allowance and other variousperks and discounts schemes. For more information about life atWestmorland and Furness Council and what we can offer you, pleasevisit our Careers site.Our benefits Careers(westmorlandandfurness.gov.uk)

Would you liketo find out more?

For further information about this role,such as responsibilities and essential criteria please view thebelow attachments:

If you have any queries about this role orwould like an informal chat about this opportunity, then pleasecontact Lynne Davidson

Application andInterview information

Interview date: 15th September 2025

We are currently operating both in-personand virtual interviews. Options will be discussed with candidatesonce they have been invited to the interview stage of the processfor this specific position, and if you have any concerns oradjustments are needed, we are happy to discuss this withyou.

Westmorland and Furness Council are nowable to offer sponsorship for Skilled Worker Visa applicationsfor eligible roles. Please note, we cannot guarantee theeligibility of all of our roles, therefore, if you would likemore information on roles that may be eligible please visit thegovernment website - Skilled Worker visa: eligible occupations and codes -GOV.UK .

SaferRecruitment & DBS

At Westmorland and Furness Council we arecommitted to safeguarding and promoting the safety and welfare ofchildren, young people and adults at risk and we expect allworkers, employees and volunteers to share our commitment.

Equality,Diversity, and Inclusion

Westmorland and Furness Council iscommitted to improving the diversity of its workforce to betterreflect the communities we serve. We welcome applications fromeveryone and work to promote an inclusive, supportive culturethat values and celebrates our differences.

As a Disability Confident Leader, disabledapplicants, who meet the essential criteria of this job, areguaranteed an interview.

We also offer guaranteed interviews toArmed Forces personnel and veterans and those in care or careexperienced and under 24 years old (someone who has been lookedafter by a local authority at any point, for any length of time,e.g. foster care, residential care, or under the guardianship ofa local authority) that meet the essential criteria for therole.