Senior Desktop & AV Engineer Lead (Windows/macOS)

A higher education institution in Cheltenham is seeking a Senior Desktop & AV Engineer to oversee the management of Windows and Apple desktop environments. This position involves leading a small team, collaborating across IT operations, and ensuring desktop management systems are effective and secure. The ideal candidate should have extensive experience with Intune, SCCM, and JAMF, along with strong troubleshooting skills. A commitment to technical leadership and customer service orientation is essential for this pivotal role.