Senior CX Strategist: Drive Customer Impact & Propositions

A leading financial organization in the UK is seeking a Senior CX Associate to advocate for customer experience by leveraging data insights and collaboration. This role requires a minimum of 3 years' experience in user experience or product management, focusing on identifying opportunities to enhance customer interactions. You will lead cross-functional projects to drive innovative changes and ensure customer-centric decision-making across touchpoints. The ideal candidate possesses strong stakeholder management skills and a developing knowledge of data analytics.