Senior CX Architect: End-to-End Customer Experience Leader

Sogeti, part of the Capgemini Group, is seeking a CX Architect to shape end-to-end customer experiences across digital, marketing, sales, and service channels. You will bridge business vision and technology, ensuring data-driven, scalable journeys across a complex MarTech ecosystem.

You'll collaborate with stakeholders and delivery teams to craft customer-centric designs, leveraging CRM, analytics, and data-driven insights to improve engagement and outcomes.