Senior CX Architect - Enterprise MarTech Leader

Sogeti seeks a CX Architect to shape end-to-end customer experience solutions across digital, marketing, sales and service channels. You will translate business goals into scalable journey designs and collaborate with stakeholders, product owners, marketing, and technology teams to implement data-driven, personalised experiences.

You will lead journey mapping, establish standards, work with MarTech, CRM, and data teams, and drive continuous improvement through analytics and governance within a