Senior Customer Support Lead, Field & IoT Solutions

ZELP LTD is seeking an experienced Head of Customer Support to own the end-to-end support experience for ZELP Sense. You will diagnose hardware and software issues, guide onboarding, and scale the support function as the customer base grows, including potential field deployments and travel.

Role requires 10+ years in technical product support leadership, excellent communication, and the ability to work closely with Engineering, Manufacturing and Operations to drive product improvements and