Senior Customer Support Lead (10-Month Secondment)

Wessex Internet is an award-winning, fast-growing broadband provider expanding across the New Forest and surrounding areas. This 10-month secondment offers an internal candidate the chance to step into a Senior Customer Support Advisor role and develop leadership skills while helping grow the service.

You will lead day-to-day operations within Customer Support, coach Advisors, handle complex enquiries, and ensure high standards of customer care across all touchpoints.