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Senior Customer Success Strategist - Growth & Renewal

Posted 7 hours 55 minutes ago by Neara

£75,000 - £95,000 Annual

Permanent

Full Time

Other

London, Hackney, United Kingdom, E8 4TA

Job Description

A dynamic SaaS company in Greater London is seeking an experienced Customer Success Manager (CSM) to enhance customer satisfaction and retention. You will drive strategic initiatives and craft playbooks to maximize product adoption. The ideal candidate has over 10 years of experience in customer success roles, strong analytical and communication skills, and a proactive mindset. The position offers a collaborative work environment focused on celebrating achievements and personal growth.

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