Senior Customer Success Manager: AI-Driven Enterprise Value

A leading technology company in Greater London is seeking a Senior Customer Success Manager. The role involves guiding customers to effectively implement and utilize the company's products, ensuring their success and enhancing customer retention. The ideal candidate will have over 5 years of experience in customer success within the software industry, a proven ability to drive business outcomes, and familiarity with AI technology. This position encourages customer advocacy and collaboration with sales and technical teams while requiring occasional travel within the USA.