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Senior Customer Success Leader: Retention & Growth

Posted 3 hours 21 minutes ago by Mentmore

Permanent
Full Time
Other
Shropshire, Telford, United Kingdom, TF1 1
Job Description

Mentmore is seeking a Senior Customer Success Executive to own a portfolio of major customers, acting as their primary contact and ensuring maximum value from our products and services.

You will collaborate with Service Operations, Commercial, Product and Finance teams to drive renewals, identify upsell opportunities and coach the Customer Success team to deliver outstanding support, while maintaining accurate records.

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