Senior Customer Success Leader - Construction Tech

A leading technology firm in Greater London is seeking a Customer Success Manager to nurture client relationships and drive user adoption of their technology solutions. This role involves managing client communications, overseeing onboarding processes, and identifying opportunities for expansion within accounts. The ideal candidate will have proven experience in customer success, particularly within the construction sector, and strong interpersonal skills to influence cross-functional teams effectively. A culture of continuous improvement and client satisfaction is emphasized.