Senior Customer Success Lead, Hyperscale Europe

The Customer Success Manager at CyrusOne will be the senior operational and relationship lead for European hyperscale customers, accountable for the end-to-end, post-delivery service experience in line with contracts and customer expectations. You will coordinate across Operations, Service Delivery, Compliance, Security, Implementation, Sales and Finance to maintain trusted partnerships and drive growth.

Working in a matrix organisation, you will govern service performance, manage escalations,