Senior Customer Success Lead - UK & Ireland

Align Technology, Inc. in the United Kingdom seeks a Customer Success Senior Supervisor to lead a UKI customer service team, ensuring delivery against SLAs and KPIs while coaching staff and driving continuous improvement.

You will partner with Sales, Manufacturing, Education and Clinical Support to optimize end-to-end journeys and deliver superior customer outcomes. The role reports to the Customer Success Manager and emphasizes autonomy, accountability, and a strong service culture to maintain