Senior Customer Success Lead - Strategic Accounts

NiCE is seeking a Lead Customer Success Manager to own a portfolio of strategic accounts, build trust, and drive value across delivery, governance, and technical execution. You'll coordinate with Sales, Delivery, Product, and senior leaders to align customer priorities with our NiCE portfolio, across phone, email, chat, video, and in-person meetings.

This role rewards ambition and growth-tackle bigger conversations, grow relationships with senior stakeholders, and translate programme outcomes