Senior Customer Success Lead - Hybrid UK

A dynamic tech company in the UK is seeking a Senior Customer Success Manager to advocate for customers and ensure they derive maximum value from the company's solutions. The successful candidate will collaborate closely with customers, internal teams, and the Account Manager, while driving service excellence and continuous improvement. Key responsibilities include customer advocacy, timely support, implementation guidance, tailored training, and strategic engagement. The role requires project management skills and technical aptitude, contributing to customer satisfaction and retention.