Senior Customer Success Lead - AI PropTech Platform

Sphere Digital Recruitment is seeking a Lead Customer Success Manager based in Greater London, offering a salary of up to £75,000. In this high-impact role, you'll manage the entire customer lifecycle, from onboarding to retention, and will work closely with the founders to shape the Customer Success function.

The ideal candidate will have over 3 years experience in Customer Success or a related field with a focus on AI tools, high-value B2B relationships and troubleshooting technical issues.