Senior Customer Experience Leader: Service Delivery & Team Growth

Job Search Place Limited is seeking a Customer Services Manager in Stretford to lead their customer service function. The manager will ensure exceptional service delivery while managing a high-performing team. They will also be responsible for driving continuous improvement across all customer touchpoints.

Ideal candidates will have proven experience in customer service management, strong leadership abilities, and a passion for ensuring customer satisfaction. Benefits include 25 days of annual leave, life assurance, and employee assistance programs.