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Senior Customer Communications Leader - Global, Flexible Impact

Posted 3 hours 13 minutes ago by TUI Group

Permanent

Full Time

Other

Bedfordshire, Luton, United Kingdom, LU1 1

Job Description

TUI Group is seeking a Senior Customer Communication Manager to own the end-to-end communication journey for flight-only customers across TUI Airline. You will implement personalized, automated messaging and oversee performance with KPI-driven improvements.

Work with IT and digital teams to optimize systems and workflows, ensuring compliant, accessible, and on-brand communications across all stages of travel from booking to post-travel.

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