Senior Customer Care Lead - Housebuilder

Office Angels is seeking a Senior Customer Care Coordinator in Livingston, Scotland. This permanent, full-time role involves managing escalated complaints and supporting the Customer Care team to deliver exceptional service. Candidates should have proven experience in a similar role, strong communication skills, and an understanding of NHBC standards.

The position offers a competitive salary starting at £29,000, annual bonus, and benefits such as 25 days holiday, pension scheme, and ongoing development opportunities.