Senior CS Ops Leader - Revenue Forecasting & Growth

A fast-growing tech company based in the UK is seeking a Senior Customer Success Operations Manager. This role involves improving renewal forecasting and optimizing systems that drive retention and revenue. The ideal candidate will have 5+ years of experience in Customer Success Operations within a B2B SaaS environment, possess strong knowledge of Salesforce, and be comfortable working cross-functionally with senior stakeholders. The position offers significant ownership and visibility within a rapidly expanding organization.