Senior Credit Control/ Credit Control Supervisor

Your new company

You will be joining an established and growing organisation within the financial services sector. The business is continuing to expand its wider broker network and is investing in its people, processes and operations to support future growth. This is an excellent opportunity to join a busy finance function and take the next step into a supervisory credit control position.

Your new role

As Credit Control Supervisor, you will oversee the day-to-day credit operations and bad debt management across the wider broker network. You will be responsible for allocating workloads across the team, monitoring aged debt and supporting the efficient collection of outstanding balances.

This is a varied and hands-on role which will include managing cash books and receipts, setting up finance agreements, chasing missed payments and arranging policy cancellations where required. You will handle escalated finance queries, liaise closely with internal account managers and manage referrals to external debt collection services where appropriate.

You will work across a diverse customer portfolio, ranging from lower-value individual policies through to significant commercial premiums, requiring you to adapt your communication and approach accordingly. You will also assist with collating financial information for regulatory reporting requirements, including FCA Gabriel reporting.

What you'll need to succeed

• You will have previous experience in credit control, accounts receivable or debt management and will be confident managing aged and potentially difficult debt.
• Previous experience supervising, mentoring or supporting a team would be highly advantageous.
• You will have strong communication and relationship-management skills, with the confidence to deal with customers, internal account managers and external parties.
• You will be highly organised, comfortable managing competing priorities and confident working with financial data and reporting.
• Experience in insurance, financial services or another regulated environment would be beneficial.

What you'll get in return

• You will receive a competitive salary alongside the opportunity to join a growing organisation and develop your supervisory and credit management experience within a varied, hands-on role.
• Private medical insurance
• Company pension and life insurance
• Employee and store discounts
• On-site parking

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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