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Senior Content Strategy & AI-Enabled Knowledge Lead
Posted 55 minutes 12 seconds ago by Amazon
Permanent
Full Time
Other
London, United Kingdom
Job Description
Amazon Shipping is seeking a Senior Content Program Manager to own end-to-end content strategy across client-facing and internal support channels. You will develop a framework for SOPs, help docs, policy updates, and product launches, ensuring accuracy and accessibility.
You will lead cross-functional teams across technology, legal, marketing, operations, and commercial to reduce escalations by providing clear, actionable information.
Amazon
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