Senior Contact Centre Trainer & Quality Coach

Rentokil Initial in Birmingham or Dudley is seeking a Contact Centre Trainer to coach and train new staff. The role covers classroom and virtual training, quality checks, and the rollout of new processes. You will support induction, ensure adherence to standards, and contribute to a high-performing team.

The position is full-time, 37.5 hours, with a competitive salary and relocation support where needed. The successful candidate will have experience in training environments or contact centres,