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Senior Complaints & Conduct Risk Analyst - Lloyd's Market

Posted 17 hours 4 minutes ago by Edenbrook Ltd.

Permanent
Part Time
Other
London, United Kingdom
Job Description

Edenbrook Ltd. is seeking a Senior Complaints Analyst to manage escalated consumer complaints within a top performing insurance group operating in the Lloyd's market.

You will liaise with the FOS and Lloyd's, support the Product Oversight Group, and prepare Conduct MI for governance committees. The role involves monitoring Coverholder complaints and conducting root cause analysis to improve customer outcomes.

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