Senior Cloud & Server Engineer

Overview

South Western Ambulance Service NHS Foundation Trust is seeking a Senior Cloud & Server Engineer. The closing date is 07 October 2025.

Main duties

The Senior Cloud & Server Engineer will require a working knowledge of Cloud & Server technologies as listed above.

Assist in the translation of business requirements for Cloud & Server services into technical deliverables within the Cloud & Server environment, considering industry trends and opportunities; proactively working with the wider Cloud & Server engineering team.

Ensure that all Systems and/or Services are configured and monitored to provide useful data to capacity plan, performance monitor and to enable in/out of hours alerting in the event of agreed thresholds being breached or an outage occurring.

Support the Lead Cloud & Server Engineer and Architect in developing, setting and measuring performance against Trust wide Capacity and Availability plans in line with agreed Service requirements against agreed Service Level Agreements (SLA's)

The post holder will ensure the use of IT Tools/Tool sets is optimised across all the Cloud & Server team to maximise effectiveness, efficiency and service availability.

Establish and develop meaningful and mutually beneficial business relationships with technology vendors and suppliers, to ensure that the Trust has access to timely third-party support to address its business needs.

Requirement for prolonged concentration when working on Cloud & Server implementation, support, testing and issue resolution.

Frequent working in Data Centres with exposure to a highly intense sensory environment, extremes of temperatures and noise.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our newfive-year strategy which has continually improving patient care at its very core.

The role is based in Exeter, one of the most vibrant, attractive and historically interesting cities in England, with excellent transport links and a great mix of independent shops, cafes and bars.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Staff networks
• Wide range of discounts from various organisations across the UK

Job responsibilities

For further information about this role please see the attached job description and person specification.

Person Specification Education and qualifications

• Degree, HNC, HND with a Distinction or equivalent qualification in a relevant IT/ technical discipline.
• Evidence of continuing professional development.
• A Prince II Practitioner with or without a lapsed accreditation.
• Vendor specific qualifications from Microsoft or others as relevant
• Holds a current ITIL v4 Foundation/Practitioner certificate or a lapsed ITIL v3 Foundation/Practitioner certificate or equivalent experience
• Experience in supporting the design of highly resilient systems.
• Experience of supporting enterprise level critical Cloud & Server infrastructure.
• Technical support and implementation experience in the NHS as well as experience either in the Public and/or Private sector
• At least five years Business Continuity experience supporting large, complex ICT installations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

South Western Ambulance Service NHS Foundation Trust