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Senior Client Services Manager
Posted 5 hours 34 minutes ago by Together Agency
Permanent
Full Time
I.T. & Communications Jobs
Not Specified, United Kingdom
Job Description
- Lead relationships. Own and grow strategic B2B accounts. Be the trusted partner, advisor, and voice of calm.
- Own delivery. Drive scopes, timelines, budgets, and internal teams - keeping work moving and clients confident.
- Spot growth. Identify new opportunities, shape proposals, and lead upsell conversations with clarity and intent.
- Work closely with the team. Support internal communication between strategy, creative, and development - keeping everyone aligned and focused.
- Add strategic value. Partner with strategy and creative leads to ensure our work meets real client goals.
- 5+ years in client services or account management, ideally in brand, digital, or creative agencies
- Experience with B2B clients, especially in tech or software, is a strong plus
- Confidence leading complex projects and senior client relationships
- Fluency with creative processes, project tools, and AI workflows
- Clear, calm communication - written, verbal, and in the room
- Strong commercial awareness and attention to detail
Together Agency
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