Senior Client Partner, (Retail) for a Global Digital Transformation consultancy

Senior Client Partner, (Retail) for a Global Digital Transformation consultancy

Location: London, hyrbid (2 days per week in the office)

At threesixfive, we're working with a global digital consultancy that partners with some of the world's biggest brands to deliver complex, high-impact technology solutions. They're now looking for an experienced Senior Client Partner to take end-to-end responsibility for one of their flagship retail accounts in the UK.

This is a high-visibility leadership role for someone who can combine commercial acumen, operational delivery excellence, and exceptional relationship-building skills. You'll be embedded in the client's environment, trusted to shape strategy, lead delivery, and drive growth.

What You'll Be Doing

Own the client relationship - serve as the primary point of contact and trusted advisor, building strong connections with senior stakeholders.

Identify growth opportunities - anticipate client needs, propose innovative solutions, and align services with business goals.

Lead and develop multidisciplinary teams - foster collaboration, professional growth, and high performance across all delivery streams.

Oversee operational delivery - ensure all initiatives are delivered on time, on budget, and to the highest quality standards.

Shape and execute strategy - introduce best practices, champion Agile and Lean methodologies, and drive continuous improvement.

Monitor performance and manage risk - track key metrics, address challenges early, and ensure alignment with client and internal objectives.

What We're Looking For

Proven track record in leading major client accounts, ideally in retail, e-commerce, or other fast-moving sectors.

Strong commercial mindset - able to identify opportunities, position services, and translate client requirements into delivery strategies.

Exceptional relationship-building skills with the ability to confidently engage and influence at all levels.

Experienced in managing diverse, multidisciplinary teams and delivering complex programs.

This is a rare opportunity to take a strategic leadership position within a high-profile retail transformation partnership, backed by a global consultancy with deep expertise in technology, design, and delivery.