SENIOR CLIENT MANAGER

As a Senior Client Manager you will be responsible for leading and delivering complex client projects and mid-size accounts; creating clarity, consistency and momentum while growing your commercial and strategic impact.

• Discipline: Client Services
• Location: London
• Position: Permanent

PROFILE

• PROJECT LEADER

  You lead end-to-end delivery of medium-scale projects, ensuring work runs smoothly from scoping to completion.

• CLIENT PARTNER

  You are the day-to-day lead across accounts, setting expectations, guiding conversations and building trust.

• COMMERCIAL THINKER

  You confidently manage budgets, reporting and resource planning, balancing financial rigour with creative ambition.

• CROSS-FUNCTIONAL CONNECTOR

  You shape team rhythm and rituals, ensuring strategy, design and client services work seamlessly together.

• OPPORTUNITY SPOTTER

  You identify growth opportunities within accounts and support new business efforts across sectors.

QUALITIES

• Operate with calm confidence and commercial focus
• Manage detail without losing sight of the bigger picture
• Take initiative and share insight
• Offer clarity under pressure
• Highly organised and adaptable

KEY SKILLS

• DELIVERY EXCELLENCE

  Able to juggle multiple workstreams with precision and pace.

• STAKEHOLDER MANAGEMENT

  Confident managing diverse client personalities and expectations.

• COMMERCIAL AWARENESS

  Strong grasp of scoping, forecasting and financial tracking.

• COMMUNICATION

  Clear, proactive communicator, internally and externally.

• TEAM SUPPORT

  Support junior team members to deliver work professionally and confidently.

5-th Ave, Long Island City, New York 11101, United States

A private limited company incorporated in England and Wales under company number .

Registered at 1st Floor, 12-16 Clerkenwell Road, London, EC1M 5PQ