Senior Business Change Manager C5 People

This role involves leading and managing business change within a retail environment, focusing on people and organisational development. The Senior Business Change Manager will play a pivotal role in implementing strategic transformation initiatives.

Client Details

The organisation is a well-established and respected name in the retail industry. It operates as a large organisation, offering a stable and structured environment with opportunities for impactful contributions in the Supply Chain and Transformation department.

Description

• Lead organisational change.
• Develop and implement strategies for effective change management.
• Collaborate with cross-functional teams to deliver transformation initiatives.
• Analyse organisational needs and design tailored solutions to support business goals.
• Monitor the impact of change initiatives and adjust strategies as needed.
• Provide expertise in organisational development and workforce planning.
• Ensure alignment of change projects with the overall business strategy.
• Engage stakeholders at all levels to ensure successful delivery of change programmes.

Profile

A successful Senior Business Change Manager should have:

• Proven experience in leading change and transformation initiatives within the retail industry.
• Proven track record as a true change leader, with depth in behavioural change, engagement, and embedding new ways of working (not overly project-management focused).
• Experience leading large-scale, complex, matrixed transformation programmes, ideally across multiple functions.
• Strong capability in change impact assessment, readiness, stakeholder engagement, and building end-to-end change strategies.
• Comfortable working with operating models, process design, and partnering closely with design/optimisation teams.
• Strong knowledge of organisational development principles and practices.
• Excellent communication and stakeholder engagement skills.
• Ability to manage multiple projects and priorities effectively.
• Strategic thinking and problem-solving skills.
• Experience working in a complex change and transformation seat.

Job Offer

• Competitive salary £75,000 per annum.
• 10% performance-related bonus.
• Permanent position within a large and reputable retail organisation.
• Ability to influence and align multiple functions and untangle known pinch points - driving real organisational clarity.
• A role that values true change leadership over project management - ideal for someone who wants to drive behavioural, cultural and strategic impact.

If you are ready to take on this exciting opportunity and make a difference in the retail industry, we encourage you to apply.