Senior Business Analyst

Overview

Here at Human Appeal we have an exciting opportunity for a Senior Business Analyst to join our team based in Cheadle, Greater Manchester. You will join us on a full-time basis as part of an initial 1-year fixed term contract with a view to progressing into a permanent role. In return, you will receive a competitive salary of £41,650 - £56,350 per annum depending on experience.

Human Appeal is a faith-based charity that aims to abolish poverty by providing humanitarian aid, sustainable development programs and championing advocacy for our beneficiaries worldwide.

Key duties and responsibilities

• Senior Business Analyst will support the organisation's ongoing digital transformation programme by identifying, analysing, and documenting business needs and processes across global functions.
• Bridge the gap between technology and business operations within the Systems & Development team, ensuring that system and process improvements align with the charity's strategic goals.
• Support the successful delivery of system implementations, enhancements, and continuous improvement initiatives across the organisation.

Benefits

• 35 days of Leave
• Employee discounts and memberships
• Access to wellbeing hub
• Prayer facilities
• Opportunity to really make a difference!

What we're looking for in our Senior Business Analyst

Education

• Degree in Business, Information Systems, or related field (or equivalent experience)
• Business Analysis Certification (e.g., BCS BA diploma, IIBA, or similar)
• Salesforce certifications (e.g., Salesforce Administrator or Salesforce Business Analyst) are desirable.

Experience

• 3-5 years' experience as a Business Analyst (ideally in a global or cross-functional environment)
• Experience delivering business analysis for digital transformation, ideally within not-for-profit or mission-driven organisations
• Demonstrable track record of supporting digital change initiatives, including system implementations or upgrades
• Strong analytical and problem-solving skills, with a methodical approach to gathering and documenting business requirements
• Excellent communication and interpersonal skills, with the ability to influence and build relationships across a wide range of stakeholders
• Experience with process mapping, business process reengineering, and workflow optimization
• Familiarity with Agile, Scrum or other iterative delivery methodologies
• Ability to manage multiple tasks and priorities across concurrent projects
• Comfortable working with ambiguity and translating complex needs into clear, actionable plans
• Proficient with business analysis and documentation tools (e.g., Visio, Lucidchart, Confluence, Jira, Trello)
• Strong understanding of CRM, ERP, or HRIS systems (e.g. Salesforce, Dynamics, etc.)
• Familiarity with data structures, reporting tools, and integration concepts beneficial

Languages

• Fluent written and spoken English is essential.
• Additional languages such as Arabic or Urdu are desirable.

Passionate and knowledgeable about the international development sector.

What we offer and notes

This would be an ideal role for an experienced Senior Business Analyst looking to make a difference in a rewarding role within the Charity Sector. We are looking to appoint this role ASAP and will be reviewing applications on a rolling basis. Please click apply today to become our Senior Business Analyst.

Disclaimer: Please be aware that due to the anticipated quantity of response, we will only be contacting candidates who are shortlisted to interview stage. If you have not been contacted within 4 weeks of your application, please assume that unfortunately you have been unsuccessful this time.

A Little Bit About Human Appeal

We have a high staff satisfaction rating of 4.5 out of 5 on Glassdoor!