Senior Business Analysis

The Senior Business Analyst leads a team to undertake the review and analysis of the organisation's business intentions, services, processes and information needs to identify changes that lead to business improvements.

Department: Project Management

Project Location(s): London - United Kingdom

Compensation: 54,000 GBP P/A

Responsibilities

• Enhance business systems by providing accurate information about business needs and priorities.
• Analyse and consolidate information to develop business cases to support achievement of business objectives.
• Extract data reports and review information to identify trends, system pain points and opportunities for business improvement across the business.
• Provide plain language advice on technical issues to non-technical audiences.
• Work with key stakeholders to identify how changing business requirements may be delivered with existing solutions.
• Coordinate process improvement test cases, liaising with DSG and client business units, evaluating and reporting on potential process improvement initiatives and instituting systems changes.
• Develop and use information material such as process descriptions, checklists, templates and guides to assist staff with implementing defined processes.
• Guide and support team members to provide customer focused services.

Skills/Experience

• A bachelor's or master's degree in computer science or a related field is a good starting point for this position.
• Escalate issues, keep informed, advise and receive feedback.
• Inspire and motivate team, provide direction and manage performance.
• Mentor, lead and support the team and share information and research.
• Ensure consistent and coordinated customer services through teamwork and collaboration.
• Resolve issues and provide solutions to problems.
• Provide information regarding agency sector wide rules and standards.
• Represent the organisation in an honest, ethical and professional way and encourage others to do so.
• Demonstrate professionalism to support a culture of integrity within the team/unit.
• Ensure that others understand the legislation and policy framework within which they operate and act to prevent and report misconduct, illegal and inappropriate behaviour.

If you are passionate about delivering the latest technology solutions and helping businesses of all sizes and industries, then we would love to hear from you.