Senior Block Manager

Job Title: Senior Block Manager

Location: Barnt Green, Birmingham

Salary: £40,000 - £45,000 + commission

Experience Required: Minimum 2 years' relevant experience

Job Type: Full-time, Permanent

Our client, a highly regarded independent estate agency, is seeking a dynamic and proactive Senior Block Manager to join their team. The ideal candidate will have strong organizational skills, a customer-focused approach, and the ability to manage multiple priorities effectively.

Responsibilities:

• Manage a portfolio of residential blocks, ensuring high standards of service delivery
• Conduct regular property inspections and ensure compliance with health & safety regulations
• Oversee maintenance and repairs, ensuring issues are resolved promptly
• Build and maintain strong relationships with leaseholders, tenants, and contractors
• Prepare and manage service charge budgets and oversee financial performance
• Handle Section 20 consultations and leasehold-related matters
• Liaise with accountants on year-end accounts and financial reporting
• Chair AGMs and client meetings
• Ensure timely renewal of insurance policies and management agreements

The Ideal Candidate:

• Minimum 2 years' experience in block management (essential)
• Strong administrative skills with excellent attention to detail
• Proven ability to manage multiple tasks and priorities effectively
• Excellent communication and interpersonal skills
• Good knowledge of building maintenance and construction
• Understanding of property legislation, including fire and safety regulations
• Proactive, solution-focused, and committed to delivering excellent customer service
• Professional qualification preferred (e.g. Associate Member of The Property Institute or similar)

Benefits

• Company pension
• On-site parking

Working Hours: Monday - Friday, 9:00am - 5:30pm, plus 1 in 3 Saturdays