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Senior B2B Customer Success Lead - EV Leasing

Posted 16 hours 1 minute ago by Worklane GmbH

Permanent
Full Time
Other
London, United Kingdom
Job Description

Octopus Electric Vehicles in London is seeking a Senior Customer Success Executive to join our Scheme Delivery team. You will own day-to-day non-commercial scheme activities and drive strategic projects, mentoring the wider team.

You'll use data and feedback to improve processes, manage complaints and escalations, and collaborate with cross-functional groups to enhance the customer experience.

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