Senior Animal Attendant / Auckland, Mangere

• Permanent - Full Time 40 hours per week
• Rostered between Monday -Sunday, 7:00am - 7:00pm

This role is rewarding, challenging, physical, and at times emotional but for the right person, it offers an incredible sense of purpose, and your work will genuinely change lives.

In this role, you will:

• Lead and support the animal care team, ensuring they are confident, capable, and working in a safe and supportive environment
• Assist the Animal Care Lead and/or Centre Manager by coordinating daily operations and activities
• Carry out hands-on animal attendant duties, providing high-quality care and acting as a consistent, compassionate presence for the animals
• Ensure all animals are cared for appropriately and adoption pathways are fully utilised
• Maintain accurate and up-to-date animal records within the database
• Assist with routine veterinary visits and ongoing animal health needs
• Coordinate with staff and volunteers to improve animal movement and outcomes within the centre
• Manage adoption enquiries in person, over the phone, and online
• Monitor animal health and behaviour, including administering medication as required
• Support socialisation, enrichment, and behaviour modification initiatives for animals in care
• Collaborate with other departments to ensure animal areas run effectively and centre goals are achieved

• Strong animal-handling experience and knowledge
• A relevant qualification in Animal Care or Veterinary Nursing (preferred but not essential)
• Experience working with volunteers, with the ability to grow capability and engagement
• Excellent communication, customer service and conflict-management skills
• The ability to think on your feet and adapt quickly
• High empathy, resilience and a positive, friendly manner
• Experience multitasking in a fast-paced environment
• Confidence working with the public in a customer-facing role

• Enjoy a paid day off for your Birthday, it's our way of celebrating you!
• A workplace culture where collaboration, development and kindness are key.
• Exclusive discounts and benefits, including pet insurance and retail offers.
• Access to 24/7 confidential wellness support.
• Feel good knowing your work is improving the lives of animals in need.

We value diversity and welcome applicants from all backgrounds. All candidates must have the legal right to work in New Zealand.