Senior Analyst,Transfer Agency

About Northern Trust

Northern Trust is a Fortune500 global financial institution, serving the world's most sophisticated clients with innovative services and leading technology. With more than 130years of experience and over 22,000 partners, we remain true to principles of service, expertise and integrity.

Role Summary

The Document Management / Registration team manages and maintains client, investor and agent documentation for the Transfer Agency department. As a Partner, you will directly report to the team leader and will support the processing of original documentation, investor mailings, archiving, quality assurance, workflow analysis and regulatory compliance.

Responsibilities

• Record receipt and scan original documentation received into Transfer Agency, ensuring data protection compliance.
• Coordinate investor mailings, including preparation and distribution.
• Arrange archiving or destruction of original documentation in line with GDPR and internal policy.
• Perform day to day processing, quality checks and assurance on documentation.
• Provide oversight and escalation for India partners; liaise with local management as needed.
• Generate client reporting on outstanding documentation requirements.
• Manage and analyse workflow queue, achieving monthly KPIs.
• Maintain procedures following the change control process and ensure all procedures are complied with.
• Collaborate on internal projects and group initiatives; support junior team members and validate their work.
• Implement segregation of duties controls and comply with the regulatory regime governing NorthernTrust.
• Exercise due care and diligence, organising responsibilities within regulation, compliance and risk management frameworks.
• Maintain professional conduct and integrity in all duties.

Qualifications

• Previous financial services experience is desirable.
• Knowledge of Transfer Agency, Administration/Registration is an advantage.
• Understanding of KYC and AML policies.
• Strong MicrosoftExcel, Word and Outlook skills.
• Excellent attention to detail and eye for accuracy.
• Proactive in identifying improvement opportunities and implementing changes.
• Effective risk management and customer service experience.
• Time management and organisational skills.

Benefits

As a Northern Trust partner you will join a flexible and collaborative culture that encourages career mobility, offers senior leader access and supports community serving initiatives. Flexible working requirements can be discussed with the team.

EEO Statement

Northern Trust is an Equal Opportunity Employer that commits to providing reasonable accommodations to individuals with disabilities. The company does not discriminate on the basis of race, colour, religion, national origin, sex, marital status, sexual orientation, disability or age, and all employment decisions are made in a non discriminatory manner in accordance with applicable law.