Senior AI-Driven IT Operations Architect

Experis Austria in London seeks a Senior Product Architect to lead the architecture of an AI-native IT operations product, a unified workspace for escalated incidents, changes and requests. It combines workflow and LLM-based agentic orchestration, real-time AI assistance, and a trusted knowledge engine.

This role involves defining end-to-end architecture across incident/change/request, designing a multi-tenant orchestration layer, and establishing an AI control plane while guiding stakeholders