Senior Administrator

About the Role

At NPL, we're helping make the impossible, possible. As the UK's National Metrology Institute, our work underpins confidence in science, technology, innovation and industry. Behind that work are the people who make sure our teams are connected, organised and able to deliver at pace.

We're looking for a highly organised, proactive and service-driven Senior Administrator to support our Digital Innovation function and the CIO Senior Leadership Team. This is a varied role for someone who enjoys bringing structure to busy environments, keeping people and information moving, and providing calm, reliable support across a fast-changing portfolio of digital, data and AI activity.

What you'll be doing

• Act as a key point of contact for Digital Innovation administration requests, responding professionally and helping colleagues get the right support.
• Provide diary, calendar,meetingand administrative support for the Head of Digital Innovation, CIO and CIO Senior Leadership Team, including scheduling,logistics, agendas, actions,traveland expenses.
• Coordinate administrative activity across the function so that work is delivered to agreed deadlines, qualityexpectationsand business standards.
• Prepare, format, circulate andmaintaindocuments, reports, presentations, briefing materials, meetingpapersand management information.
• Support Digital Innovation portfolio administration, including action tracking, document management, planning information, stakeholder lists and coordination of programme activity.
• Administer andmaintainSharePoint sites, Teams spaces, mailing lists, document libraries,recordsand collaboration areas.
• Coordinate administration for AI,Copilotand digital adoption activity, including working groups, governance forums, stakeholder networks,workshopsand engagement events.
• Gather information, prepare summaries, coordinateinputsandmaintainaction logs, decision records and evidence whererequired.
• Help improve andmaintainadministrative systems and records, ensuring theyremaincompliant with company procedures, information managementexpectationsand relevant standards.
• Take reasonable duty of care for your own health and safety, and for others who may be affected by your work,following health and safety instructions at all times.

About You

• You'llbring strong hands-on administration experience, including the ability to support senior leaders, coordinate multiple priorities and work confidently with colleagues across different teams.
• You'll be comfortable using Microsoft 365 tools, managing information carefully and creating order in a busy environment.
• Just as importantly,you'llbe customer-focused, clear in your communication and motivated by providing a high-quality service that helps others do their best work.
• You'llthrive here if you enjoy working with people, spotting where things can be made simpler, and bringing a positive, practical approach to delivery.
• Youdon'tneed to be a digital or AI specialist, but you should be curious, confident with collaboration tools and willing to learn as the function evolves.

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that nationality, residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process. To work at NPL, you will need to obtain BPSS security clearance.

About Us

The National Physical Laboratory (NPL) is a world-leading centre of excellence that provides cutting-edge measurement science, engineering and technology to underpin prosperity and quality of life in the UK. Find out more about what it is like working here - The measure of us - Overview

NPL and DSIT have strong commitments to diversity and equality of opportunity, and welcome applications from candidates irrespective of their background, gender, race, sexual orientation, religion, or age, providing they meet the required criteria. Applications from women, disabled and black, Asian and minority ethnic candidates in particular are encouraged. All disabled candidates (as defined by the Equality Act 2010) who satisfy the minimum criteria for the role will be guaranteed an interview under the Disability Confident Scheme.

We are committed to the health and well-being of our employees. Flexible working and social activities are embedded in our culture to create a positive work-life balance, along with a broad range of rewards, benefits and recognition. Our values are at the heart of what we do, and they shape the way we interact, develop our people and celebrate success. To ensure everyone has an equal chance, we're always willing to make reasonable adjustments to the recruitment process. If you would like to discuss, please contact us.