Senior Administrator

Overview Senior Administrator - Liverpool Believe in people? So do we.

At Change Grow Live, we believe that everyone has the potential to grow, thrive, and make a meaningful difference. Our teams play a vital role in supporting people to change the direction of their lives, and our administrators are central to making that happen.

We're pleased to offer an opportunity for a Senior Administrator to join our Liverpool service, supporting the effective delivery of high-quality, safe, and responsive services through strong coordination, organisation, and attention to detail.

About the Role

As a Senior Administrator, you will play a key role in ensuring the smooth day-to-day running of administrative processes that underpin frontline service delivery. You will provide high-quality administrative support, coordinate systems and processes, and act as a point of expertise for colleagues, supporting consistency, compliance, and efficiency.

Working closely with managers and wider teams, you will help ensure information is accurate, timely, and handled in line with governance and safeguarding requirements.

What You'll Be Doing

You will:

• Provide senior-level administrative support to the service, ensuring systems and processes run efficiently

• Maintain accurate records, data, and reporting in line with information governance requirements

• Support coordination of meetings, correspondence, and service activity

• Act as a point of contact for internal and external stakeholders

• Support managers with administrative processes, audits, and compliance activity

• Help identify opportunities to improve administrative processes and ways of working

• Work collaboratively with colleagues to ensure high standards of service delivery

Salary: £27,132.98 - £28,692.82 per annumHours: 37.5 per weekContract: Full-time, Permanent

Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities Who We're Looking For

We're looking for someone who:

• Has strong administrative experience, ideally within a health, social care, or complex service environment

• Is highly organised, with excellent attention to detail and time-management skills

• Communicates clearly and confidently, both written and verbally

• Is comfortable using IT systems, databases, and Microsoft Office

• Understands the importance of confidentiality, data protection, and safeguarding

• Works well independently while also contributing positively to a team environment

Why Join Change Grow Live? We Thrive at CGL

We create the conditions for success for people who work and volunteer with us. Together, we deliver world-class learning and organisational development, supporting people to grow, develop, and achieve their aspirations. We enable open, inclusive, and transparent cultures where everyone feels a sense of belonging.

Aligned to Our 2030 Strategy

This role supports our commitment to being:

• Built on evidence and compassion, through robust systems and quality processes

• Rooted in communities, ensuring services are responsive, well-coordinated, and accessible

What We'll Give You

• 25 days annual leave plus bank holidays, rising by 1 day per year (up to 30)

• A paid Wellness Hour each week, plus access to our Wellness Hub and Employee Assistance Programme

• Contributory pension scheme

• A wide range of benefits including discounts on shopping, cinema, travel, and holidays

• Ongoing learning, development, and progression opportunities

• A supportive, values-led team environment

Please read attached Job Description for a more detailed outline of responsibilities and personal requirements

If this sounds like you and you'd like to begin your journey with Change Grow Live, then we'd love to talk to you.

Direct applications only - we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 22 to 24 (£27,132.98 - £28,692.82)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

15/2/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Clare Windever

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.