Senior Administration Assistant - Apprenticeship Opportunity

Senior Administration Assistant - Apprenticeship Opportunity

The closing date is 28 May 2026

We have an exciting opportunity to join our Community Service for people living in North Lincolnshire and we are looking for enthusiastic and innovative professionals to join our team.

• To provide day to day effective and efficient administration support of a branch of the Care Group
• Support administration teams be able to work to deadlines and prioritise workload, ensuring effective support for the achievement of contracted targets
• Maintain a high level of confidentiality
• Deal with administrative tasks to deliver a positive outcome

If you don't already have a Level 3 qualification or equivalent experience in a relevant subject, RDaSH are offering this post alongside the opportunity for you to complete a Level 3 apprenticeship qualification relevant to your role.

As an apprentice within RDaSH you will be given the opportunity to gain experience, learn work-related skills and obtain all the tools needed to thrive.

An apprenticeship includes regular training with a college or other training organisation. Around 20% of your working hours will be spent training or studying. This leads to a nationally recognised qualification.

Whether you already work for us or are joining the Trust and NHS for the first time, apprenticeships can help you to develop the skills, knowledge and know-how in order to embark on a successful and fulfilling career within the health service.

Main duties of the job

• Provide a senior confidential, quality administrative service to an identified branch of services within the Care Group
• Communicate effectively, accurately and professionally, applying discretion and empathy where necessary, with written, telephone and face to face contact, with patients, service users, visitors, other Trust staff and external agencies
• Have an understanding/knowledge and be able to work towards the KPI's and targets set by the commissioner
• Maintain quality in own work and encourage others to do so whilst working as an effective and responsible senior team member
• Ensure appropriate records storage and archiving is carried out in a confidential and timely manner
• Monitoring of the service email inboxes, ensuring actions and responses are completed in a timely manner
• Maintain a high level of integrity and confidentiality in respect of all work
• Provide line management to identified Band 2 Administration Assistants including supervision and PDR
• General typing and document creation using Word, Excel and PowerPoint as required
• Be prepared to temporarily work in a different area from usual base point if required for the continuity of service delivery

Person Specification Qualifications

• English and Maths at level 2 or equivalent (GCSE 9-4 or A - C or functional skills level 2)
• NVQ level 2 or equivalent in a related subject
• NVQ level 3 in related subject or equivalent

Experience

• IT skills in Microsoft Office Packages
• Working in a busy office environment
• Office procedures i.e. filing, photocopying, message taking
• Supervising colleagues

Knowledge

• Understand importance of maintaining confidentiality and security of information

Skills/Abilities

• Good interpersonal skills
• Ability to communicate effectively both verbal and in writing
• Awareness and understanding of the requirement for discretion and confidentiality
• Ability to relay correct messages both verbally and in writing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Rotherham Doncaster and South Humber NHSFT