Senior Account Manager, Digital Natives

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from small- and mid-market accounts to enterprise-level customers, including the public sector. The AWS Global Support team interacts with leading companies, emphasizing that world-class support is critical to customer success. AWS Support partners with a global customer base building mission-critical applications on AWS services.

Would you like to be part of a business helping hyper-growth Digital Natives / ISVs innovate and exceed revenue goals? Do you possess the business savvy to motivate a cross-functional team-including sales, product, and alliances-to deliver business growth for AWS and our Digital Natives / ISV partners?

We are seeking an experienced Senior Account Manager to sell to Strategic Digital Natives and expand relationships with our most active Digital Natives customers. The role involves setting long-term strategies and executing daily activities to grow customer accounts. These companies partner with AWS as Digital Native/ISV entities and have multiple go-to-market (GTM) goals. You will build and maintain broad relationships, develop and manage opportunities, and coordinate with a large team of extended resources.

Key responsibilities

• Teaming across all aspects of the customer's organization, including C-level executives, engineering, IT/operations, partner organizations, and sales.
• Building relationships through creative systems thinking, visioning, and collaborative execution to address all customer needs.
• Selling at the strategic (C-level) within the account and implementing broad strategies to earn customer acceptance and support service implementation.
• Collaborating with AWS resources (Executives, Partners, Support, Solution Architects) to support customer interests while advocating for the customer in alignment with AWS business needs.
• Driving new service adoption, new lines of business development, and fostering partnerships and technical collaborations.

About the team

We value diverse experiences and encourage candidates to apply even if they do not meet all preferred qualifications. Whether you are just starting your career, have an unconventional background, or alternative experiences, we welcome your application.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive cloud platform, trusted by startups to Global 500 companies for powering their businesses through innovative cloud solutions.

Inclusive Team Culture

We promote inclusion through employee-led affinity groups and events that foster collaboration and celebrate diversity. Our culture encourages bold ideas, fresh perspectives, and passionate voices.

Mentorship & Career Growth

We provide continuous learning, mentorship, and career development resources to help you grow professionally.

Work/Life Balance

We value work-life harmony and offer flexibility to support your personal and professional success.

Minimum qualifications

• 7+ years of direct sales or business development experience in software, cloud, or SaaS markets, selling to C-level executives.
• 10+ years of experience in business development, partner development, sales, or alliances management.
• Experience developing detailed go-to-market plans.

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