Senior Account Director

At Splendid we aim for inclusion at every level of our business. We are keen to meet candidates from all backgrounds so please get in touch if we can help you by making any adjustments to our application process.

Splendid Communications, an exciting and passionate PR Communications agency, is looking for a talented Senior Account Director to join the team.

In a world of fast scrolls and short attention spans, shouting louder isn't a strategy. Real impact comes from knowing how to show up in the moments and conversations that matter to people.

At Splendid, we build earned-first ideas that connect with real people, in the places they spend time. We help brands shape stories that people share, that change perceptions, spark actions and drive results.

We believe the best brand-building happens when strategy, creativity and delivery are pulling in the same direction.

That's why we created the COUNT framework. It keeps every idea culturally sharp, commercially wired and alive, well beyond the pitch deck.

Because conversations that count aren't coincidental. They're engineered for impact.

We Care About

Equity, diversity and inclusion sit at the core of our agency and our output. We believe broader perspectives build better ideas and actively seek out those voices in our team and through our collaborators.

We proudly partner with People Like Us, an award-winning not-for-profit supporting underrepresented talent in the industry.

We also put action behind our environmental values. As a partner of the World Land Trust, we help protect biodiversity and balance our carbon emissions through the protection of forests, working together with them on a range of sustainable practices with the goal of being carbon balanced. All these areas are covered by individual development objectives and business investment, so our people grow with the business.

The Role

We are looking for an experienced Account Director or Senior Account Director to join the senior team to lead, nurture and develop a portfolio of high-profile consumer PR accounts.

What you'll be doing

• Lead, motivate and develop the team to ensure that they produce exceptional creative, high-quality, award-winning work for our clients
• Lead and grow key consumer clients with full support from a delivery team
• Lead, manage and support the team to maximise their personal growth and career opportunities within the agency
• Provide counsel and manage multiple senior client stakeholders and their needs
• Working in a highly detailed manner to ensure total clarity on strategy and planning
• Ensuring accounts you are leading are profitable and that budget reconciliations and post campaign reports are completed

What we need from you

You will have significant experience in an earned-first consumer agency environment, and able to demonstrate exceptional creativity and passion as a seasoned operator in leading, motivating and developing account teams across food, drink, and consumer lifestyle clients.

• Exceptional creative skills, including ideation, creative strategy, awareness of trends, formats, and cultural moments to inform direction. Lead brainstorms, planning sessions, pitches and presentations.
• Excellent client management skills with a proven track record of providing counsel to senior clients and influencing stakeholders
• A passion for media relations with expert knowledge and confidence in media strategy and activation
• Strong commercial awareness, with a good understanding of working with client fee forecasts, writing accurate budgets, managing service levels and resource planning to ensure profitable and effective delivery of campaigns
• Strong strategic thinking, analytical skills and attention to detail, brave creativity and a drive to produce award-winning work
• Strategic planning and management skills to take a client brief through the planning process, integrate with other agencies above and below the line and oversee the delivery of activations
• Excellent writing skills including press releases to generate news and launch campaigns
• Excellent project management and strong team-working skills, resilience and tenacity
• Experience of handling reactive crisis communication is desirable but not essential
• Bring your real self to work and thrive in an environment where everyone belongs
• Strong UK experience is essential

Benefits:

• 25 days annual leave plus Bank holidays (increases by 1 day each year to a maximum of 30)
• Company pension

We also have a range of perks which include -

• Early finish on Friday (4:30pm)
• Hybrid working, 3 days in the office and 2 at home
• Office closedown between Christmas and New Year - this is an additional 3 days off
• Birthday day off
• Christmas party and summer awayday/party
• Pre-Pay Day lunch provided by Splendid
• WeCare - access to an online GP 24/7, mental health support service and get fit programme
• Company iPhone
• Claim expenses of up to £100 per year to help you achieve your personal balance objective