Senior 24/7 IT Command Centre Manager

Asda is seeking a Service Operations Manager to be the senior on-shift leader in the IT Command Centre in Leeds. You will ensure real-time health, stability and performance of technology services during all shifts, including nights and weekends.

You will manage incidents, major incidents, monitoring, and supplier engagement while delivering clear communications to leadership and stakeholders. This on-site role requires rotating 24/7 shifts and close collaboration with internal teams.