SEND- Administration Officer

We are St Helens Borough Council. Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a modernising Council which is passionate and ambitious for the children and families we support, our communities and our workforce. As part of our transformation journey, we continue to build on our progress and put children firmly at the centre of our care. We can only do this because of our highly valued, skilled, and supported workforce.

Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well being in work, financial benefits, ways of working and learning and development support.

Roles That Matter Making a Difference as an Admin Officer within the SEND Service

St. Helens Council is looking for a highly motivated and organised person to join the busy Business Support Team.

Your main role will be to provide administration support for the SEND Service. Duties will include maintaining specialist databases and spreadsheets to record and monitor data and financial information, and being the first port of call on our helplines.

This post is an opportunity for a self motivated individual who possesses excellent written and verbal communication skills and has the ability to liaise with customers, managers, colleagues and other agencies.

You must have the ability to work within allocated timescales and will be expected to provide office cover within the team along with other colleagues. You must also have a proven ability to work under pressure in a team environment, possessing ability to use your own initiative.

Full Job Description & Person Specification Documents are included with this advert.

This is an Enhanced Disclosure post.

We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment.

Equality & Diversity

We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation.

The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.

All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles.