Security Receptionist

An exciting opportunity has arisen for a Band 3 Security Receptionist to join our busy team at the Trevor Gibbens Unit in Maidstone.

Main duties of the job

• Present a professional and courteous image to all patients, staff and visitors entering and exiting the unit.
• Ensure an identity check takes place for all persons wishing to enter or exit the unit, and compliance with relevant security equipment, including regular checks of alarms and radios.
• Maintaining responsibility for the Reception Desk, airlock system and monitor.
• Ensure that only authorised visitors are granted admission to the unit, and all records of staff and visitors are kept up to date.
• Ensure that all visitors are directed to and reminded of prohibited items before they enter the airlock/secure areas.
• Ensure all visitors and returning patients are searched in accordance with secure guidelines.
• Ensure that any potential security breach is reported to the Head of Security, or Out of Hours Security On Call.

Training, Qualifications and Registration

• IT Literate
• Experience in a role which requires similar pressures and demands

Experience

• Communication with a range of people on a range of matters in an appropriate manner
• High attention to detail and be able to use own judgement in accordance with policies and procedures
• Knowledge of Microsoft Software
• Knowledge of mental health services

Knowledge and Skills

• Ability to communicate professionally in person and over the telephone
• Ability to prioritise workload and work under pressure. Work may not be routine throughout the day.
• Work as part of a team and autonomously when needed
• Punctual and flexible

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.