Security Officer

We're currently recruiting a Retail Security Officer to join our store team in Cheltenham, supporting loss prevention and helping to create a safe, welcoming environment for both colleagues and customers.

This is a full-time, permanent role offering flexibility to work daytime, evening and weekend shifts, ideal for someone who enjoys variety and responsibility.

Why This Role?

As a Retail Security Officer, you'll play a key role in protecting our people, stock and store environment. Working closely with the Store Management Team, you'll help prevent loss, reduce risk and maintain a high standard of safety across the store.

What You'll Be Doing

• Actively monitor the store environment to identify and report incidents
• Operate and review CCTV systems in line with company policies and procedures
• Support the enforcement of Health & Safety guidelines
• Carry out internal investigations into stock loss, theft and fraud
• Engage professionally with customers and colleagues to resolve situations calmly

What We're Looking For

We're looking for someone who is alert, confident and level-headed, with a genuine interest in security and customer safety.

Essential skills & behaviours:

• Ability to follow procedures and remain calm in pressured situations
• Strong verbal and written communication skills
• Confidence dealing with challenging situations in a professional mannerGood judgement, strong work ethic, honesty and integrity
• A supportive team player who takes pride in doing the right thing

What's In It For You

• A permanent, full-time position with flexible shift patterns
• Opportunities to progress within our Profit Protection function and wider business
• A supportive store team and clear operational procedures
• The chance to build a long-term career with one of the UK's fastest-growing retailers

About Us

B&M Retail is one of the UK's fastest-growing retailers, and with continued expansion plans, there has never been a better time to join our business.

B&M Retail is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace where everyone feels valued.